Iphone problem! Screen freezes! Touchscreen remains black! Touchscreen stops responding!

What to do?

To restart iPhone, first turn iPhone off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPhone will turn off after a few moments.


Next, turn iPhone on by pressing and holding the Sleep/Wake button until the Apple logo appears.


Is iPhone not responding? To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.


If your device does not turn on or displays a red battery icon, try recharging next.

If this problem appears more often, then restore your phone!

Make sure you make a backup!


Restore iPhone


To restore your iPhone, first make sure you are using the latest version of Itunes.


Next, connect iPhone. In the left column under Devices, click on your iPhone, then click on Restore in the Summary tab.